Long overdue review for Quality Food Trailers! So happy we found this company! We were given a 30 day notice to upgrade facility or lose our contract at Fort Lewis Army Base. From the beginning, Mike and his crew understood our time restraints and worked overtime to finish the trailer. They understand state laws and requirements and build each trailer to pass L & I inspections so that you are ready to operate as soon as you drive off their lot! 2 days prior to our grand opening we had an issue come up that could've delayed opening day but Mike stepped up, pulled some strings and made it possible for us to open on time! Very accommodating and professional people and the finished trailer absolutely exceeded our expectations. Couldn't be happier!
21:05 16 Feb 17
Words will not describe how happy I am with this company. I am about to start my First ever food trailer business and I do not think I could have chosen any better company to build my trailer. Entire crew made process so easy and simple. Quality of the trailer is just.... GREAT!! I am looking forward to work with you guys again in the future!
06:18 15 Dec 16
Quality Trailers has chosen an appropriate name for themselves - they do excellent work. Mike was extremely helpful in through the planning and building phase. If we ever need another food trailer, we won't be going anywhere else.
23:24 30 Jan 17
The best quality and best customer service at good price. You can fine cheaper, but it will cost you in the running of your business. Qualified in their name is 100% accurate.
02:11 11 May 16
Thanks so much to all the great people at Quality Trailers for building a custom salad greens processing trailer for our small organic produce farm in Wilsall, Montana. The trailer is an amazing piece of custom work, and built incredibly well with high quality components and craftsmanship. It will serve our business well for many years to come! We had a great experience working with Mike, Denis and Ray and recommend this company highly. We wouldn't hesitate to work with them again!
19:12 11 Nov 15
After looking at some disgusting used food trailers, we decided to buy new. We researched and found Quality Food Trailers and absolutely loved how they do business. Not only do they do fantastic work, they are totally dialed into what is needed to be legal and pass inspection in the three west coast states. My health inspector said he has not seen such a nice trailer in a long time. He even took photos to share with his department. We are just starting out summer season and just love the room and equipment and how everything is solid and works so well.
04:39 27 Apr 17
Well if you need a food trailer and don't know anything about anything, Quality food Trailers will do everything you need. From custom design, to manufacturing, to being inspection ready for your county and state (and passing the first time!!!!!) . I had a business idea a year ago and gave a bunch of trailer builders a call . By far they were the cheapest and the quality is obviously great ..... thats why they call themselves QUALITY food trailers. I am extremely happy with the product and if I need another one built ( bigger to fit more smokers) I'd give them a call without hesitation. So , if you're thinking about having a food trailer built thats inspection ready , business ready ,and save a lot of money....then stop wasting you're time and give them a call. Ask for MIKE, he's really good and goes out of his way to help you understand city/county/state codes ...everything. Thanks again to Mike and the whole team at Quality Food Trailers for helping me to be able to quit my job and work for myself .....Armando ,Wild Willy's BBQ
17:27 01 Jun 17
I'm John, from Kazumi sushi in Portland Or. If you need a food cart there is no better place to go. I'll start off this review by going over the quality. They don't use "trailers". They manufacture these carts from box truck frames. Super heavy duty. The inside will hold a forklift. You can walk on the roof. It's all metal, wood and insulation. Every wall in the cart is stainless. Actually EVERYTHING in the cart is stainless. The floors are diamond plate. And they know all the laws and regulations for your state in regards to what needs to pass inspection. They don't shortcut anything. Finally the customer service is as good as it gets. They are VERY patient and will bend over backward to help you. They are also very good about service after the cart is built. Don't waste your time with anyone else.
08:18 09 Jun 17
I am located in Southern Oregon. I did a lot of research and pricing from Washington State down to Los Angeles. Quality Trailers was not only highly recommended but their pricing was on point. My wife and I worked with Mike to sort out all the particulars and options. We also worked with John who does the design and schematics. Everything was done very professionally. In fact our Health Inspector and Fire Marshall both were very impressed with the trailer. And yes it passed both inspections with no problems. I do want to mention that my wife and I had no Food Trailer/Truck experience and had only an idea of what we wanted. Mike and John did a great job putting the puzzle pieces together. As for all the appliances, you can buy from whom ever you want but Mike did mention that he works a lot with Pitman Restaurant Equipment. Mike obtained a quote from Danny Slifman at Pitman. I immediately went online and did some price comparisons and I couldn't find anyone who could beat their price and so we bought everything from Pitman. Never a regret. It's been 9 months now since we brought home the trailer and we have been in business for the past 8 months. Everything is working great. On a daily basis we get comments about how beautiful the trailer is. I only wish we got the 20 footer 🙂 . If you are in the market for a custom food trailer, Quality Trailers is the place to go. There are lots of builders out there but from the others that I have seen, no one can touch Quality Trailers.**Learning Experience**If you plan on having a grill or fryer in the trailer, have the Fire Suppression System put in at Quality. I had the Suppression System installed after I took ownership of the trailer. The install went fine but it is a pain to move things around especially when they are bolted down. Good Luck with your search.BrandonMas Tacos - Grants Pass, Oregon
20:49 15 Jun 17
Quality Food Trailers built our food trailer and I can say they're the best in the US. From the very first day entire team worked with me effortlessly. They understood my requirements and custom made entire trailer with custom window and cabinets etc. Even after we received the trailer they backed me up when health department asked us to change. Powell drove overnight from OR to here and modified all those things which health department asked us. I can only say one thing that now on all my future trailers will be with ONLY one company and that's Quality Traliers Inc.
17:43 26 Jan 18
From the the time I first called to inquire and asked a lot of questions to picking up my mobile kitchen, to follow up questions, Quality Food Trailers have been fantastic! When I started shopping for my mobile kitchen, I didn't limit myself geographically. I wanted the best trailer I could find for the money I had to spend. I shopped in Florida, Georgia, Texas, Montana and Oregon. After numerous calls to builders, reading countless reviews and even talking to several customers from different builders, I decided on Quality Food Trailers and I'm glad I did. Their quality is top notch.Denis has been very easy to work with and very accommodating with all my requests. I'm already planning for my second trailer and will for sure use Quality Food Trailers!
21:32 02 Mar 18
These guys are the best. Very experienced and professional. They are helpful and will answer any question and repair any issue at any time. If I ever buy another food trailer I will definitely go with these guys. It's been about a year and I am happier than ever with my quality food trailer.
22:07 11 Sep 18
I wanted to give credit where credit is due. Denis and his crew made things very smooth throughout this lengthy process. Actually these guys are pretty quick as far as getting things done, considering the county laws / requirements we had to get through. Denis was very professional and had very good communication. I understood that I wasn't the only one ordering a trailer but normally they got back to me fairly quickly when I had questions. Before going with them, I did my homework in contacting folks in southern California and to be honest, I'm glad that I went with these guys. Fair pricing and in my opinion, the best customer service...hands down. I visited the trailer plant before it was completed and they were ready to accommodate me and handle things while there. Didn't waste any time taking care of business. These guys are good.... you won't be disappointed.... and I highly recommend them!
18:20 14 May 18
I have a small business and made some repairs on machinery at Quality Trailers. Top notch guys here! Everyone is very friendly and they pay promptly. What a great customer for me! I can see why all their customers are happy.
17:22 26 Jun 18
We had the pleasure of working with Denis and the amazing crew at Quality Trailers!! It was our first one and they were very patient, knowledgeable, thorough and worked with us in customizing the trailer to meet our specific needs. We are incredibly grateful and appreciative of all of their hard work and dedication to help make our dream a reality!! Thank you Denis and the Quality Trailers team! #looknofurther #gowiththebest #purequality #qualitytrailersinc #foodtruck #pspremiumsmokehouse
21:39 21 Aug 18
The team at Quality Food Trailers are top notch! From their sales staff, to design, and production, I was impressed with every employee I interacted with. They were professional, knowledgeable about the manufacturing process, had suggestions for our equipment needs, and were up-to-date on coding requirements for my County. The design schematics that I was provided received compliments from our health inspector and made my inspection process go so smoothly! The timeline and price point for the quality of the build that they performed was excellent! I am so happy with my trailer. We have been in business for 6 weeks and have encountered no problems. We get so many compliments on the craftsmanship. Prior to placing my trailer order, I received quotes from 3 other OR companies and QFT far surpassed their competitors with the quality, information, and customer service that they provided. Awesome job guys!
01:31 09 Oct 18
I’ve been using my custom QFT food cart for over a year now, and here is my experience. General overall build is actually pretty great. The cart is sturdy, and the basic interior shell has held up well. But they don’t get the details right, and their customer service is lousy. Once they had my money, I could never get them to return a call or help with an issue. Here’s a list of issues I had with my cart. 1. Water heater wasn’t wired and hooked up upon delivery. This was the one issue they actually came and fixed. 2. They put two heavy flat tops on one long equipment stand, which resulted in the stand sagging in the center. This resulted in my flat tops being uneven. Normally you can adjust your equipment to level it out, but all the equipment was supremely bolted and fixed into the cart so that no adjustments could be made. Some of the legs on the griddle werent even touching the stand!I made many calls to them about this with no follow up or help. Had they put each griddle on its own stand this wouldn’t have been an issue. We tried every workaround we could think of to level our griddle out, finally settling with a less than ideal situation. 3. They installed a natural gas fryer in our propane powered cart. That’s a huge blunder. 4. The hood they installed is so low that taller employees often hit their heads on it. Most carts I’ve worked in have a higher profile hoods to prevent this. 5. The indirect drain under the sink cracked and started leaking due to poor installation. I had a plumber come fix it and install a better solution. He wasn’t sure why they built it the way they did. 6. The pneumatic arms on the side windows are already sagging and losing strength, so my side windows are sagging. 7. The plexiglass sliding windows they installed blocked the handles and locks for the side windows, making it tricky to lock/unlock them. 8. My salesman actually started talking about “deep state” Clinton conspiracies just minutes after handing him a $35,000 check to pay off our cart. Not a great way to finish a business deal. For how many carts these guys have built, they don’t seem to apply that experience to each project. It’s like they’ve never actually worked inside one of these things. The mistakes they made on my cart seem like things they would have figured out by now. Their mistakes also cost me lots of time and money; something I thought I’d be saving by hiring them to build my cart. I spend the last week disassembling their work and rebuilding it so it can be functional the way it’s supposed to. I was reminded me of all the frustrations I had with this brand new cart, and wanted to let people know so they might have a better experience. Based on my experience, once they have your money, you won’t hear from them if you have a problem. Good luck.
06:17 04 Dec 18
Such a joy and wonderful experience to work with all the staff at quality trailers. From beginning to end the entire process was well thought out. I was VERY particular about the details of my trailers and everyone was so accommodating all while making the trailer of my dreams. When I picked up the trailer there were a few changes that needed to be made and they quickly fixed everything with no questions asked. Definitely the best food trailer manufacturer in Portland. I wouldn’t go anywhere else.read more
Just Bought a 14ft Trailer from them! Great to work with,. Excellent communication. HIGHEST of quality product. Very pleased.read more
Our trailer turned out amazing. I get tons of compliments on the construction. They made sure everything was to my liking and fixed any issue we had!read more
No doubt you build great trailers. We get compliments all the time and we're not even open for business yet. Not open, mainly for the way our issue has been handled since you first became aware our refrigerator wasn't working. A brand new, unused trailer with a defective appliance unit. We have tried to be patient and have given multiple opportunities for the issue to be resolved. This has been a problem since approximately July 12th. We believe it's fair to say the customer service quality and problem solving needs improvement. We have not been able to open for business due to this issue. It took about 4 weeks for the first defected unit to be replaced. But the second unit was also defective. It's unbelievable!! As a professional company building trailers, it's not the customer's job to equip the trailers with the appropriate appliances. The main manufacture for this refrigerator has stated this type of refrigerator is not for trailers, because of the limited space for them. Yet, Angel claims this is not true. But two different refrigerators have malfunction. Our trailer was paid in full, the money paid was for a brand new kitchen, one that would be built with the best cooking equipment and be ready for business. It's only fair we get a new and appropriate refrigerator. The effort to solve this issue is appreciated, regardless of all the time it has taken. We hope the new unit works properly. -I will update my review based on results.UPDATE: I want to apologize for my delayed update. The crew from Quality trailers came from Portland to Klamath Falls (5 hours away) to fix the problem personally. They did a wonderful job and we haven’t had any problems since. The problem was professionally well done and it’s been done now for about 6 months. Again, Thank you for the effort and dealing with the problem professionally. -Vicky’s Kitchen.read more
I just had a 24' trailer built and have been open for 3 weeks now. I love everything about my trailer, it's perfect and exactly what I wanted. The entire staff was amazing and very helpful. No matter how many times I called to ask a couple questions or to check my build status, I was always treated with professionalism and speedy call backs. I recommended Quality Food Trailers to EVERYONE looking to start their own business. They are the TOP OF THE LINE.read more
We LOVE our trailer. The guys are excellent to work with and know their stuff. They advise you well on what is required to pass inspection and even our health dept. inspector was impressed! Quality build.read more
Wow amazing food carts well crafted set ups all looked awesome ����
Mike and the gang are amazing! Great to work with and will be coming back for our expansion. We get tons of compliments on the quality of the trailer. Highly recommend them!read more
Mike and his team built us a 20 footer. They did an excellent job and were very easy to work with. Thank you!!read more
Just looking around what y'all think about it it's a little bit small
These guys have done an amazing job converting my double decker to a coffee bus. You can't find anyone better to make a mobile food or beverage cart or any cart for that matter.read more
We are going on our 5th month and I'm loving the fact I choose quality trailers!!! In Hawaii there's nothing like this setup we have, it's one of a kind and...
Top notch quality; excellent service! We had our trailer built here last year and have been nothing but satisfied since. We receive constant compliments on...